{"id":3643,"date":"2023-08-08T15:26:56","date_gmt":"2023-08-08T14:26:56","guid":{"rendered":"https:\/\/platform.scottishwidows.co.uk\/openwork\/?page_id=3643"},"modified":"2025-07-22T12:17:27","modified_gmt":"2025-07-22T11:17:27","slug":"vulnerable-customers","status":"publish","type":"page","link":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/","title":{"rendered":"Vulnerable customers"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":5491,"parent":4234,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-pagebuilder.php","meta":{"_acf_changed":false,"footnotes":""},"wf_page_folders":[],"class_list":["post-3643","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vulnerable customers - Openwork with Scottish Widows Platform<\/title>\n<meta name=\"description\" content=\"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vulnerable customers - Openwork with Scottish Widows Platform\" \/>\n<meta property=\"og:description\" content=\"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"Openwork\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T11:17:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-content\/uploads\/sites\/3\/vulnerable-customers-webpage-banner.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"320\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/\",\"url\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/\",\"name\":\"Vulnerable customers - Openwork with Scottish Widows Platform\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/vulnerable-customers-webpage-banner.png\",\"datePublished\":\"2023-08-08T14:26:56+00:00\",\"dateModified\":\"2025-07-22T11:17:27+00:00\",\"description\":\"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/#primaryimage\",\"url\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/vulnerable-customers-webpage-banner.png\",\"contentUrl\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/vulnerable-customers-webpage-banner.png\",\"width\":1920,\"height\":320,\"caption\":\"A cozy indoor scene featuring two people embracing, one holding a blue mug, surrounded by warm light and modern decor.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/vulnerable-customers\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Support hub\",\"item\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/support-hub\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Vulnerable customers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/#website\",\"url\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/\",\"name\":\"Openwork\",\"description\":\"A platform by experts, for experts\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/platform.scottishwidows.co.uk\\\/openwork\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Vulnerable customers - Openwork with Scottish Widows Platform","description":"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/","og_locale":"en_US","og_type":"article","og_title":"Vulnerable customers - Openwork with Scottish Widows Platform","og_description":"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.","og_url":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/","og_site_name":"Openwork","article_modified_time":"2025-07-22T11:17:27+00:00","og_image":[{"width":1920,"height":320,"url":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-content\/uploads\/sites\/3\/vulnerable-customers-webpage-banner.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/","url":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/","name":"Vulnerable customers - Openwork with Scottish Widows Platform","isPartOf":{"@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/#website"},"primaryImageOfPage":{"@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/#primaryimage"},"image":{"@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-content\/uploads\/sites\/3\/vulnerable-customers-webpage-banner.png","datePublished":"2023-08-08T14:26:56+00:00","dateModified":"2025-07-22T11:17:27+00:00","description":"As part of our commitment to the fair treatment of vulnerable customers we know how important it is to have the relevant resources available to aid conversations and better engage with anyone we consider to be vulnerable.","breadcrumb":{"@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/#primaryimage","url":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-content\/uploads\/sites\/3\/vulnerable-customers-webpage-banner.png","contentUrl":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-content\/uploads\/sites\/3\/vulnerable-customers-webpage-banner.png","width":1920,"height":320,"caption":"A cozy indoor scene featuring two people embracing, one holding a blue mug, surrounded by warm light and modern decor."},{"@type":"BreadcrumbList","@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/vulnerable-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Support hub","item":"https:\/\/platform.scottishwidows.co.uk\/openwork\/support-hub\/"},{"@type":"ListItem","position":2,"name":"Vulnerable customers"}]},{"@type":"WebSite","@id":"https:\/\/platform.scottishwidows.co.uk\/openwork\/#website","url":"https:\/\/platform.scottishwidows.co.uk\/openwork\/","name":"Openwork","description":"A platform by experts, for experts","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/platform.scottishwidows.co.uk\/openwork\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/pages\/3643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/comments?post=3643"}],"version-history":[{"count":7,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/pages\/3643\/revisions"}],"predecessor-version":[{"id":5498,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/pages\/3643\/revisions\/5498"}],"up":[{"embeddable":true,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/pages\/4234"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/media\/5491"}],"wp:attachment":[{"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/media?parent=3643"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/platform.scottishwidows.co.uk\/openwork\/wp-json\/wp\/v2\/wf_page_folders?post=3643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}