This website is for Scottish Widows Platform clients and prospective clients only.
By clicking the acceptance button you confirm that you have read the website terms of use and agree to be bound by them.
There is a live chat facility built into every page of the Scottish Widows Platform, which means once logged-on to the platform help is just a few clicks away. This service is available during UK business hours, every weekday (excluding bank holidays).
Support, how you like it and when you need it.
As you would expect, our platform is available around the clock. Most questions can be answered by visiting our FAQ section.
Still have questions? Our support team are on hand to answer your queries from 08:30 to 17:00 on business days, via phone, email or live chat through the Scottish Widows Platform.
We aim to deliver an exemplary customer service at all times. However, sometimes things can go wrong. This is our complaints process.
E service@scottishwidowsplatform.co.uk
T 0330 024 2345
(weekdays from 08:30 to 17:00)
Scottish Widows Platform, PO Box 24065,
1 Tanfield, Edinburgh EH3 1EY.
Answers to frequently asked questions help you navigate the platform.
If you need to get in touch about any other Scottish Widows products speak to your financial adviser or visit the dedicated contact page.