Direct Debit Mandates
Direct Debit is the most effective way to move monies into your clients’ accounts and execute any investment instructions.
New Direct Debit Mandates (DDM) that need to be set up before the end of the tax year must be entered, bank account authorised, and received by the Scottish Widows Platform via email or post by 14 March 2025.
Existing Direct Debit Mandates will continue as they are currently set up.
Direct Credit / Bank transfer
We must receive the payment by close of business on 3 April 2025, to ensure it is matched on our records.
Bank transfers can take up to five working days, depending on the bank. We recommend contacting the bank in advance of making the payment.
Please ensure the client’s account is open on the platform, the payment is made to the correct bank account, and the full reference, including the sub-account reference, is completed. For example: EM1234567-001
Bank account details:
Bank: Metro Bank
Account Name: EISL Client Collections Account
Account Number: 21862465
Sort Code: 23-05-80
If we are unable to match funds to the client’s account, the funds will be returned.
Cheque payments
Please make cheques payable to ‘SCOTTISH WIDOWS PLATFORM’, with the client’s account reference specified on the back of the cheque. For example: EM1234567-001.
We also accept cheques made payable to ‘EMBARK INVESTMENT SERVICES LIMITED’ or EISL CLIENT COLLECTIONS ACCOUNT’, provided the client’s account reference is specified on the back.
Cheques should be sent to the following address by 24 March 2025:
Embark Investment Services Ltd
PO Box 24065
1 Tanfield
Edinburgh
EH3 1EY
Funds can take up to five working days to clear using this payment method. For more details on the cheque clearing process, please contact your client’s bank directly.
