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Just log on to the platform and type your question into the live chat pop-up. Our service team will answer – they’re all human, not robots or AI.
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If you would like to learn more about Scottish Widows Platform from one of our team members, book a demo.
We aim to respond to your query within 48 hours.
As you would expect, our platform is available around the clock. Most questions can be answered by visiting our FAQ section. For user guides & documentation visit the Support Hub or literature library.
Still have questions? Our support team are on hand to answer your queries via phone, email or live chat through the Scottish Widows Platform.
We aim to deliver an exemplary customer service at all times. However, sometimes things can go wrong. This is our complaints process.
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If you need to get in touch about any other Scottish Widows products, find out how on this dedicated page.
Visit the Support Hub for essential guidance and resources to help you work more efficiently.